Privacy Policy

1. Introduction

Welcome to Tuntuna, Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By using our website (www.tuntuna.com) and purchasing our products, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and billing/shipping address.
- Payment Information: When you make a purchase, we collect payment details via secure third-party payment processors.
- Device Information: IP address, browser type, operating system, and device details.
- Usage Data: Interaction with our website, browsing behavior, and preferences.
- Communication Data: If you contact us via email, chat, or social media, we may collect your contact details and messages.

3. How We Use Your Information

We use your data for the following purposes:
- Processing Orders: To process and deliver your orders, handle payments, and provide customer support.
- Personalization: To enhance your shopping experience by offering relevant products.
- Marketing & Promotions: Sending promotional offers, newsletters, and updates (only with your consent).
- Website Analytics: To improve our website performance, detect fraud, and monitor traffic.
- Legal Compliance: Ensuring compliance with applicable laws and regulations.

4. Data Protection & Security

We implement strict security measures to safeguard your personal data. This includes encryption, secure servers, and access control mechanisms. However, no online transmission is 100% secure, and we encourage users to take precautions.

5. Third-Party Sharing

We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service Providers: Payment processors, delivery services, and marketing tools to fulfill our services.
- Legal Authorities: If required by law for fraud prevention, security concerns, or legal compliance.
- Analytics Providers: To analyze website traffic and improve our services.

6. Your Rights & Choices

You have the following rights regarding your personal data:
- Access & Correction: Request access to the personal data we hold about you.
- Opt-Out: Unsubscribe from promotional emails at any time.
- Data Deletion: Request deletion of your personal data (subject to legal requirements).